TIMEFRAME

We are currently at about a 8 week time frame from the time we get your fabric.  Please try to send in your fabric within a few weeks of placing your order, or the completion of order may get behind.  Time frame for larger orders may take longer. We will continue to update you on the status as the due date approaches and cannot guarantee an exact ship date. If an exact ship date is needed, please let us know and we will try to accommodate. We are a small custom workroom with only 2 seamstresses and 1 constructor. The shades take a lot of mental sharpness and physical labor at times, so we work hard and long hours but we also can’t “rush” too much or we will risk mistakes. Therefore, our timeframe is at least 8 weeks (much like custom furniture and other custom products in the marketplace). We are selective about who we bring on to our team and it is difficult these days to find a lot of experienced seamstresses, so we keep our team small for now. Unlike products you’d get from a store, our products are carefully crafted and customized just for you!

SHIPPING

All orders are shipped via UPS Ground  Sew Lovely is not responsible for any orders that say tracking stated as “delivered.”  Shipping on orders start at $28. If ever your package was lost in transit by UPS, the insurance will cover the labor and shipping for the shades only and cannot cover the fabric paid. We do not know how much the fabric is worth when shipping out so we give an estimate only. Also insurance companies (Shipsurance and Etsy) only cover the amount the customer paid to me for the item (not including materials if the customer supplied that). The amount we file in a lost mail claim cannot be more than what we insured it for.

NEWLY ADDED!

check the status of your current order here :

sewlovelybykelly.com/production